State Farm® Insurance Agent John Martinek
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julie Pickett
November 4, 2024
4
out of
5
rating by Julie Pickett
"Always available to answer any questions or provide changes to policy when needed."
We responded:
"Julie, thank you for your kind review! I'm glad to know that our team has been able to assist you promptly with your questions and policy changes. We always strive to be available and responsive to our clients' needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - John Martinek - State Farm Insurance Agent, Southlake, TX"
ERIC “DUNE” PHAM
October 31, 2024
5
out of
5
rating by ERIC “DUNE” PHAM
"very good people"
We responded:
"Thanks for the kind words, Eric! We're happy you had a positive experience with our team. If you ever need anything else, we're here to help. - John Martinek - State Farm Insurance Agent, Southlake, TX"
Rich Richardson
October 31, 2024
5
out of
5
rating by Rich Richardson
"A+ you will not find better service and insurance. Recommend totally."
We responded:
"Rich, thank you for your fantastic review! I'm glad you had such a positive experience with our service and insurance offerings. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - John Martinek - State Farm Insurance Agent, Southlake, TX"
E Pierce
October 29, 2024
5
out of
5
rating by E Pierce
"Carolina was very helpful. More coverage at less cost. It's as simple as that."
We responded:
"Carolina is indeed a valuable member of our team, and I'm glad she could assist you in finding more coverage at a lower cost. Your satisfaction is important to us, and we appreciate your positive feedback. If you have any further questions or need assistance in the future, feel free to reach out! - John Martinek - State Farm Insurance Agent, Southlake, TX"
rosacornejo cornejo
October 22, 2024
5
out of
5
rating by rosacornejo cornejo
"I am very pleased with my agent Sonia who help me understand some terms about our policy, she is very helpful and very efficient and I am very impressed and happy that she helped my the way she did. My respects to her and all the State Farm Insurance staff. Thank you very much Rosa Cornejo"
We responded:
"Thank you so much for sharing your experience! I'm glad Sonia could assist you in understanding your policy terms. It's wonderful to know you found her helpful and efficient. Your kind words about our team mean a lot. If you have any more questions or need further assistance, we're here for you. - John Martinek - State Farm Insurance Agent, Southlake, TX"
Randy Grubbs
October 2, 2024
5
out of
5
rating by Randy Grubbs
"Recently moved all my insurance to John Martinek State Farm with the help of Catherine Lambert (Sales Manager). Very easy process and the cost was considerably less than the (much increased) cost at renewal time from my prior insurer. They are easy to reach and very responsive to any questions or issues."
We responded:
"Randy, thank you for sharing your positive experience! I'm happy to know that Catherine made the transition smooth and that you're satisfied with the cost savings. Our team strives to be responsive and accessible, and it's great to see that reflected in your feedback. If you have any further questions or need assistance, we're always here to help! - John Martinek - State Farm Insurance Agent, Southlake, TX"
Rob Ochoa
September 30, 2024
5
out of
5
rating by Rob Ochoa
"Catherine Lambert is always helpful and willing to address my insurance needs. She extremely efficient which makes my life mush easier. Thank you to you and your team at John Martinek- State Farm."
We responded:
"Rob, thank you for your wonderful review! I'm glad to hear that Catherine has been so helpful and efficient in addressing your insurance needs. We appreciate your kind words and are grateful to have her as part of our team. If you ever need any further assistance, don't hesitate to reach out. - John Martinek - State Farm Insurance Agent, Southlake, TX"
Sameer Khan
September 30, 2024
5
out of
5
rating by Sameer Khan
"Catherine Lambert has been extremely helpful and always takes care of any problems as soon as I encounter them. Very responsive and responsible"
We responded:
"Sameer, Thank you for your wonderful review! I'm glad to hear that Catherine has been so helpful and responsive to your needs. Her dedication to addressing issues promptly is something we truly value. If you ever need further assistance, our office is here for you. - John Martinek - State Farm Insurance Agent, Southlake, TX"
Segha Uduebho
September 30, 2024
5
out of
5
rating by Segha Uduebho
"Catherine is a proactive insurance agent who saved me thousands. Thank you!"
We responded:
"Thank you, Segha! We're happy to know that Catherine's proactive approach made such a positive impact and helped you save significantly. Your satisfaction is our priority, and we're grateful for your trust in our team. If you need any further assistance, we're always here to help. - John Martinek - State Farm Insurance Agent, Southlake, TX"
Dwayne Bianco
September 30, 2024
5
out of
5
rating by Dwayne Bianco
"Catherine helped me quickly and answered all of my questions. Great customer service and saved me money."
We responded:
"Hi Dwayne, Catherine is a valued member of our team, and I'm happy she could assist you quickly and answer all your questions. It's wonderful to know you experienced great customer service and saved money. We're always here for any future needs or questions you might have! - John Martinek - State Farm Insurance Agent, Southlake, TX"
Nicholas Marchetti
September 28, 2024
5
out of
5
rating by Nicholas Marchetti
"Great experience switching from Progressive. Even proactively found ways to save more money on my auto insurance"
We responded:
"Nicholas, thank you for sharing your positive experience! I'm happy we could help you switch from Progressive and find additional savings on your auto insurance. Our team is always here to assist with any future needs or questions. - John Martinek - State Farm Insurance Agent, Southlake, TX"
Richard Wittmann (Richtt02)
September 25, 2024
5
out of
5
rating by Richard Wittmann (Richtt02)
"(Edit) This agents staff worked on getting my issue resolve and has resolved the the issue with my policy. It appears that a computer algorithm (by corporate State Farm) had combined another family members policy with mine and was causing additional drivers to be listed on my policy. The real issue was my partners last name was different than mine and she was removed from their vehicle as the primary driver and completely removed from our policy. (she no longer existed on my insurance policy as a driver) The algorithm (I am guessing here) removed her because their last name was not the same as mine. This is still odd as she has been a driver on my policy for many years. Bottom line is my policy has been fixed only to include my partner and I as drivers. Thank you Martinek Staff for dealing with this issue."
We responded:
"We are working hard to get your account squared away! We have notified our Corporate partners of what the computer algorithms did unbeknownst to us…we will get this corrected for you!"
Avi Saund
September 20, 2024
5
out of
5
rating by Avi Saund
"Carolina did an amazing job helping me to bundle my insurances, I switch over to State Farm and noticed an immediate and significant savings. Thank you"
We responded:
"Avi, thank you for sharing your experience! I'm glad Carolina could assist you in bundling your insurances and help you achieve significant savings. We're grateful for your trust in switching to State Farm. If you have any further questions or need assistance, our office is here to help. - John Martinek - State Farm Insurance Agent, Southlake, TX"
Marsha Crear
September 16, 2024
5
out of
5
rating by Marsha Crear
"John and his staff at the Southlake, Texas office consistently deliver great customer service whenever I call on them. I have been a State Farm customer for 20 years now and the service remains honest, customer focused, and professional. They are a five-star in my book."
We responded:
"You are so kind Marsha! It is truly an honor to have you as a client!"
J Bubba
September 10, 2024
5
out of
5
rating by J Bubba
"Carolina was a delight to work with. He helped us find a better insurance policy after we had a major increase in our current cost. Thanks so much for your help."
We responded:
"Carolina is a valued member of our team, and we're happy she could assist you in finding a better insurance policy. We appreciate your kind words and are grateful for your trust in our services. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - John Martinek - State Farm Insurance Agent, Southlake, TX"
Andrew Ash
September 6, 2024
5
out of
5
rating by Andrew Ash
"Carolina of State Farm is very professional and assisted me with my insurance needs. She helped me switch everything to State Farm. She made the process very simple and she didn’t miss anything. Very pleased 😀"
We responded:
"Andrew, thank you for your wonderful review! I'm glad to hear that Carolina provided professional assistance and made the transition to State Farm smooth for you. We appreciate your feedback and are happy to have you with us. If you need any further assistance, feel free to reach out. - John Martinek - State Farm Insurance Agent, Southlake, TX"
Derrick White
September 5, 2024
5
out of
5
rating by Derrick White
"Mr. Martinek, and in particular Carolina, were wonderful to work with. I was a casualty of Farmer's deciding to give up on Homeowner's insurance in the Texas market. Carolina took great care of me, quickly created comparable quotes for multiple policies, and generally made the conversion to State Farm painless. Highly recommended."
We responded:
"Derrick, thank you for your kind words and recommendation! I'm glad Carolina could assist you during the transition from Farmer's to State Farm. It's great to know she provided you with multiple quotes and made the process smooth. If you have any further questions or need assistance in the future, don't hesitate to reach out. - John Martinek - State Farm Insurance Agent, Southlake, TX"
Yogesh Kumar
August 29, 2024
5
out of
5
rating by Yogesh Kumar
"I worked on a few of our policy related items with Catherine. Catherine efficiently handled all my requests and informed me promptly. Thank You Catherine, I do like working with you and your other team members at your agency."
We responded:
"Thank you Yogesh! We appreciate the opportunity to earn your business!"
Mike Johnson
August 29, 2024
5
out of
5
rating by Mike Johnson
"Great service"
We responded:
"Thank you Mike!"
nadia me
August 24, 2024
5
out of
5
rating by nadia me
"Johnny is absolutely the best customer service person I have ever met! He takes cares of your issues right there and then. Also there for you if you have any questions or if you need anything. He takes care of everything for you."
We responded:
"Thank you Nadia!"
Rob W.
August 23, 2024
5
out of
5
rating by Rob W.
"Carolina and the team were very attentive and helpful as I switched multiple policies over to them. Great team and great service!"
We responded:
"Thank you Rob!"
Dionne Cheshier
August 21, 2024
5
out of
5
rating by Dionne Cheshier
"If you aren't using Scarlett then you are not receiving top notch service. This young lady has been my rep since 1995 and I would highly recommend her for all your insurance needs!!!"
We responded:
"Aww thanks Dionne! I’ll pass you compliments on to her!! Much appreciated!"
Shkendra Gentle
August 14, 2024
5
out of
5
rating by Shkendra Gentle
"Carolina Becerra was very friendly and helpful. She was patient and completed what I needed quickly. Anytime I have contacted the John Martinek State Farm office, I have experienced great customer service."
We responded:
"Thank you Shkendra!"
Dai Nguyen
August 1, 2024
5
out of
5
rating by Dai Nguyen
"Painless. Responsive. Thanks"
We responded:
"Dai, thanks so much for your review! We try hard to make doing business with us as quick and painless as possible. Thanks again!"
Joann Galich
July 29, 2024
5
out of
5
rating by Joann Galich
"I had an issue changing the beneficiary on my life policy. Several people in the office were more than generous with their time to help me do this correctly. Sherry, Johnny, and Jona. All helped me. Thank you so much."
We responded:
"Thanks Joann! Glad to hear our team effort got you what you needed! Thanks for your business!"